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Our team of experts combines deep technical knowledge with creative thinking to develop AI-driven strategies that drive efficiency, and growth.
Our team of experts combines deep technical knowledge with creative thinking.
Our team of experts combines deep technical knowledge with creative thinking.
Our team of experts combines deep technical knowledge with creative thinking.
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✦ Case Studies
Selected Works
Explore our diverse portfolio of projects, spanning various industries and media. Each project reflects our commitment to excellence and our clients' success.
Nexa Mobile
SEO
Onboarding Experience (FTUE)
A comprehensive redesign of Smeet’s user journey after registration, to enhance the initial user experience following the game’s setup.
Overview
Role
UX/UI Designer
Genre
Social Game
Engine
In-House Engine
Tools
Photoshop, Lucidchart, Figma, Miro
Team Size
1
Duration
2021 – 2023
Platform
PC, Web Browser, Android, macOS, iOS
Background
Smeet is a social game where players connect through customizable avatars, creative spaces like individual rooms, and challenges.
Goals
Besides an overall modernization, the new design should heighten engagement and retention through an optimized flow and improvement for Cross-Platform Play.
In addition to addressing the technical aspects, the project also focused on enhancing the emotional design. This space needs to feel like a luxurious environment, reflecting the excitement and prestige of a high-end casino.
Challenges
It requires a careful balance of fun and responsibility. Due to the gambling aspect, it demands thoughtful and respectful handling to ensure the design promotes an enjoyable and safe user experience.
The older engine has technical limitations, requiring significant adjustments to integrate modern design elements and features without breaking existing functionality.
Roles and responsibilities
Research and Data Analysis
To gain a deeper understanding of our target audience, I developed user personas to inform and guide design decisions. I conducted a comprehensive evaluation of both competitor products and the current product to identify strengths, weaknesses, and opportunities for improvement. Additionally, I created a journey map for the existing slot machine, which helped pinpoint areas where the updated version required a fresh approach and revealed opportunities to address and eliminate pain points.
UX Design
Based on the data analysis of the status quo from user feedback, game analytics, and usability testing data, some important alterations stood out. Users identified the slot machines as unfair, not visually compelling, and no feeling of luxury came up. A changed UI and balancing were able to fix the most significant issues.
A big part was iterative Prototyping. A strong understanding of user needs and close engagement with the user base allowed for an expedited wireframing phase. The initial low-fidelity prototype was quickly developed and subjected to A/B testing, receiving overwhelmingly positive feedback. Over time, the prototype underwent several iterations, continuously refined based on user input and data insights. This phase provided an opportunity to experiment with various design variations, enabling me to identify the solutions that worked best for the users.
Complete Tutorial Flow:
Character Design
Based on the data analysis of the status quo from user feedback, game analytics, and usability testing data, some important alterations stood out. Users identified the slot machines as unfair, not visually compelling, and no feeling of luxury came up. A changed UI and balancing were able to fix the most significant issues.
UI Design
I designed and maintained reusable components to streamline development, ensuring a consistent user experience while allowing for the easy replacement of key elements to implement seasonal themes. Determining the technical specifications for these components was essential to make theme updates seamless. Balancing adherence to the game’s design guidelines with the delivery of a stylized, high-fidelity aesthetic proved to be one of the more challenging aspects of the development process.
Key Takeaways
Responsibility in Design
When dealing with gambling-related features, it’s vital to approach the design with sensitivity, ensuring that it encourages fun and excitement while prioritizing user safety and responsibility.
Openness
The very early testing of a low fidelity prototype revealed a need for themed slot machines (Christmas theme, Halloween theme, etc.) which was not planned originally because of a higher workload. But it became apparent that implementing this idea, was one of the mayor pivot points for keeping retention high over time.
AI
AI tools can assist by generating fast UI elements or by providing suggestions for a super low-fidelity prototype. This can save time during the earliest design phase when all ideas are collected. This facilitated rapid feedback within the team, ensuring clear communication and alignment among all members.
Achievements
Retention and Profits skyrocketed
Even with the lower fidelity prototype, users were eager to invest, and user engagement increased up to 100% more.
Adding a competitive game mechanic
The themed slot machines were a welcome addition to already existing competitive mechanics in the game. Users were able to support their own team by choosing slot machine A (A-Team-Themed) over slot machine B (B-Team-Themed).
Reusable Design Components
I developed reusable components that streamlined development and enhanced overall consistency across the project, reducing long-term maintenance costs.
Mockups
Final Product
Photo Retouching
✦ Process
Our Approach
Through detailed discussions and research, we gather the insights needed to craft a tailored solution that aligns with your vision.
Development
Craft visually appealing and user-friendly designs that align with our client's brand and vision.
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Hear from them
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